Degree in Enterprise Advertisement and Communication, Università degli Studi di Teramo (Italy)

Mr. Umberto Facciolla is a passionate marketing professional with more than 15 years of experience in the online gaming industry. His expertise lies in CRM strategy, customer journey optimization, and promotional analysis, with a strong focus on data analysis and KPI tracking.

In addition to his experience in iGaming, he has also served as a CRM Consultant for several e-commerce brands, further broadening his expertise in customer engagement and retention strategies.